Resource Tag: CRISIS CENTRE CLIENTS

Background Women veterans are at increasingly high risk of suicide, but little is known about the concerns and needs of this population. This is, in part, owing to the low base rate of suicide and the inability to conduct retrospective interviews with individuals who died. In this study, we used a qualitative approach to gain […]

Background: Telephone hotlines are a widely used type of suicide prevention program. Aims: The aim of this study was to clarify the risk factors for suicidal ideation by investigating its association with a number of characteristics among telephone hotline callers. Method: Data were collected over a 10-year period from a total of 246,595 calls to […]

Journal copy held in CSP Library.

Linking at-risk callers to ongoing mental health care is a key goal of crisis hotline interventions that has not often been addressed in evaluations of hotlines’ effectiveness. We conducted telephone interviews with 376 suicidal and 278 nonsuicidal crisis callers to the National Suicide Prevention Lifeline (Lifeline) to assess rates of mental health care utilization following […]

Analysis of calls made to a northern Canadian Inuit crisis line in the territory of Nunavut between 1991 and 2001 revealed that the majority of users were adult females who called to discuss problems primarily related to relationships and loneliness/boredom. Younger callers tended to make prank calls. The volunteer staff used mostly empathetic listening and […]

The association of caller and call characteristics with proximal outcomes of Veterans Crisis Line calls were examined. From October 1Ð7, 2010, 665 veterans with recent suicidal ideation or a history of attempted suicide called the Veterans Crisis Line; 646 had complete data and were included in the analyses.

This report discusses a study in which suicides reported by the King County, Washington coroner in 1978-1979 were compared with callers to the Crisis Clinic, Inc. to determine the number of suicides among those callers within one year of contact with the crisis service. Of a total of 344 King County deaths by suicide, seven […]

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Published in “Back to the Future: Refocusing the Image of Suicide,” ed. by J L McIntosh

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The author describes an alternative to psychiatric hospitalization for clients with serious & persistent mental illness in the Crisis Home Program of the Crisis Intervention Centre, Hennepin County medical Center, Minneapolis, Minnesota.

This manuscript presents several guidelines for suicide crisis line centers. These guidelines include information relating to confidentiality of clients, ethical considerations when dealing with crises & suicidal people, & situations in which emergency interventions are necessary(contacting emergency medical or law enforcement personnel in order to prevent life-threatening injury). Issues relating to repeat callers, caller identification, […]

To determine the relative effectiveness of telephone intervention styles with suicidal callers, researchers listened to 617 calls by suicidal persons at two suicide prevention centers & categorized responses by the 110 volunteer helpers according to a 20-category checklist. Outcome measures showed decreased depressive mood in 14% of calls, decreased suicidal urgency ratings in 27% of […]

In a Chicago study, Maris showed that young suicides had more negative interpersonal relations, more suicides & divorce in their families, & often had a sense of hopelessness. Some of these findings are explored in & partially replicated in the study of a Canadian series reported here. (4 refs)

This workshop described the distinctive orientation of an education package for health care staff. A number of focus groups were conducted with individuals who had been touched by suicide in some way in order to elicit their ideas about helpful responses by health care professionals. An education package in two modules resulted: a one-hour module […]

This 2-page form from Lifeline Australia is used to record informaton about suicide calls. There is a section in which to record demographic information. 3 other sections are provided, one of which will be completed depending on the nature of the call – caller’s own suicidal thoughts/behaviours, third-party call, or a suicide bereavement call. The […]

The authors report the findings of a follow-up survey of callers to an anonymous telephone hotline. Nine of ten respondents felt they had been helped. Approximately half said their problem was less severe at follow-up. The authors offer suggestions for further research. (15 refs.)