Year: 1985 Source: Vancouver, BC: CMHA-BC Division/Para-Professional Associates, 1985. 167p. SIEC No: 19950788

This book is a manual for all caregivers, volunteers & paraprofessionals regarding front line intervention (emotional first aid). The book provides step-by-step procedures for dealing with the emotional emergencies of others & special situations such as suicide intervention. Frontline intervention issues of helping people under emotional duress & building relationships with people in crisis are discussed. (SC)