Chapter
Crisis Communication (IN: Crisis Intervention & Suicide Prevention, by G A Crow and L I Crow)
Crow G A~~Crow L I
The interactive nature of crisis communication is emphasized in this discussion, which is developed under the headings: messages & responses, modification & clarification, filtering feelings, crisis color, crisis mix, blue intervention, rational support, encouraging asssessment, developing possible solutions, messages with feeling, & message clarification. (LH)