Year: 1972 Source: Crisis Intervention, v.4, no.3, (1972), p.90-92 SIEC No: 19840122

This study attempts to determine some personality characteristics of good volunteers. A good volunteer was defined as one who is most effective in handling crisis calls. Results show that the most effective volunteers tended to score higheron the scales self-confidence & dominance, & lower on the abasement scale. These findings would tend to support the ideathat crisis intervention calls for a directive, active approach to counseling. Having resolved a personal crisis is alsoan important skill.