A broad scan of the literature about trauma-informed care was undertaken to better understand evidence-based approaches to trauma-informed service delivery and workforce responsiveness, and factors supporting implementation. This report describes why using a trauma-informed approach is important, what it involves, and how organisations can implement it.
It identifies a gap in the research and resources supporting adult mental health and addiction services in New Zealand to implement a trauma-informed approach, particularly taking into consideration the long-term and complex individual and collective trauma of Māori people. Worker wellbeing is another key area of concern.