Year: 2001 Source: Journal of the American Psychiatric Nurses Association, v.7, no.1, (February 2001), p.4-12 SIEC No: 20050304

The purpose of this study was to explore case management services from the perspective of community mental health center clients with borderline personality disorder. By providing descriptions & interpretations of the day-to-day experience of having a case manager, the benefits & limitations of this service delivery model were revealed. Findings demonstrated that case managers were viewed as central to the lives of the participants. Often, case managers were described as a “lifeline” during patients’ struggles with suicide. (38 refs)