This document summarizes a discussion of chronic caller policies at San Francisco Suicide Prevention (SFSP) & 4 Bay Area hotlines, the rationale for SFSP’s harm reduction approach, & training & burnout implications.
This document summarizes a discussion of chronic caller policies at San Francisco Suicide Prevention (SFSP) & 4 Bay Area hotlines, the rationale for SFSP’s harm reduction approach, & training & burnout implications.