B.C.’s Mental Health Reform: Best Practices. Crisis Response/Emergency Services

The main body of this document consists of a detailed discussion of the 5 core program components: crisis lines, mobile crisis outreach, walk-in crisis stabilization service, community crisis stabilization services, & hospital-based psychiatric emergency services, with a delineation of essential functions & associated target standards for each component. Following this is a series of appendices, including: a discussion of issues around the implementation of crisis response/emergency services in First Nations communities; descriptions of existing programs in British Columbia; discussion of innovative programs currently being implemented; & issues around the evaluation of services.