Year: 1998 Source: Befriending Worldwide, no.1, (1998), p.6-8 SIEC No: 19980359

How a volunteer in an organization such as the Samaritans provides emotional support for suicidal people is discussed in this article. Examples of conversations between callers and volunteers are given. The author suggests that the best thing a volunteer can do is not focus on a caller’s story, but rather their feelings. One must think of the caller as another human being, with their own suffering, and that what they want is for another human being to understand them.