Year: 1998 Source: Toronto, ON: University of Toronto Press, 1998. p.353-366 SIEC No: 19980317

This chapter profiles Kamatsiaqtut, Baffin Crisis Line, a telephone counselling/contact service in Iqaluit in Canada’s Arctic. The history & unique features of this service are described. The extensive involvement of the community in the development & ongoing support of Kamatsiaqtut is discussed. The authors make 8 recommendations for people who are planning or running a program. Some of the problems that have been encountered, e.g. a small volunteer pool, limited hours of sevice, are discussed.