Proceedings

Prominent Crisis Center Volunteer Performance Measures

Fowler D E~~Lister J L~~Steinberger J

Year: 1974 Source: Annual Meeting of the American Association of Suicidology (7th: 1974: Atlantic Beach). 22p. SIEC No: 19950963

This document consists of 5 scales & guides to measure crisis center volunteer performance. The scales are: 1) Technical Effectiveness Scale; 2) A Scale for the Measurement of Empathic Understanding; 3) A Scale for the Measurement of Facilitative Genuineness; 4) A Scale for the Measurement of Facilitative Warmth; & 5) A Guide for Evaluating Volunteers in a Crisis Center Situational Effectiveness.