Year: 1992 Source: Annual Meeting of the American Association of Suicidology, (25th: 1992: Chicago), p.120-121 SIEC No: 19940402

Common Ground is a crisis intervention agency in metropolitan Detroit. This presentation describes the training that volunteers at this agency receive, & the qualities that the agency looks for in volunteers, i.e. they are empathic, non-judgemental & have the ability to set aside personal beliefs to provide effective intervention for the caller. A unique aspect of the 13-week training program is Feedback Week during which facilitators & trainees evaluate individual progress.