Year: 1993 Source: Crisis, v.14, no.3, (1993), p.107-108 SIEC No: 19930785

This is a follow up article to a previous article in “Crisis”, which discussed how to deal with chronic or repeat callers to a crisis line. This article looks at the implications of the case reviewed for the particular centre involved. Specifically, the column deals with the legal issues involved in terminating a caller who has abused a hotline and has refused every offer of assistance to deal with the problem.