The author offers some advice that she feels would be helpful when trying to aid someone who is grieving. This includes: 1) do not be afraid to intrude; 2) take the initiative to help – do not wait to be asked; 3) do not say “I know how you feel”; 4) do not look for a silver lining to minimize the tragedy; 5) write a letter of condolence; 6) recognize that recovery takes time, & 7) be there to listen. The author bases her advice on her own experiences after her daughter died.