CORE Training Manual for Listening Skills
Crisis Outreach and Referral Evaluation
The manual begins with an introduction to CORE and its programs. CORE bases its communication skills model on Dr. Carl Rogers’ “client-centered therapy”. CORE’s Helping Relationship, made up of 5 conditions, is outlined. The 4 stages of their Helping Process are explored: 1)tuning in, 2)exploring, 3)understanding, & 4)action planning. Each of these stages are made up of many helping skills which are explained in great detail. Helper-Client conversations are used to help illustrate each skill.