Year: 1973 Source: International Conference for Suicide Prevention, (7th: 1973: Amsterdam), p.536-543 SIEC No: 19870465

Reflects on the experience of a Toronto, Canada Distress Centre which uses the telephone as the primary source for befriending & crisis intervention. Discusses the verbal & non-verbal (emotional) communication expressed by both caller & befriender & includes a list of reasons why people call the centre. (LH)