Year: 1985 Source: Journal of Psychosocial Nursing Mental Health Service, v.23, no.8, (August 1985), p.14-18 SIEC No: 19860821

Guidelines are provided for community workers who man telephone lines at a crisis or suicide prevention centre. Many techniques used in face-to-face counselling can be adapted for use in telephone counselling, particularily in the area of assessing & responding to suicide threats. The importance of documentation & record keeping is emphasized. A sample suicide call is included. 6 refs. (NBB)