Year: 1977 Source: Annual Meeting of the American Association of Suicidology, (10th: 1977: Boston), p.85-88 SIEC No: 19860061

The purpose of this study was to compare the effects of microcounseling, programmed learning with role-play practice & feed back, & a no-training control condition on the development of counseling skills in hotline workers. Subjects were 25 volunteers from CONTACT, a London, Ont. telephone service. Research methodology is provided. Findings suggested that microcounseling & programmed learning can be considered equally efficient in producing acquisition of skills in hotline workers. (8 ref) (NBB)