Lay Volunteer and Professional Trainee Therapeutic Functioning and Outcomes in a Suicide and Crisis Intervention Service (Micro HV 6545 K53 1972)

Sixty five untrained volunteers from the community and twenty seven professional trainees or professionals engaged in a helping profession, who participated in telephone duty in a 24 hour suicide and crisis intervention service were rated on both Truax’s and Lister’s facilitative scales of empathy, warmth and genuineness. A composite of these rated measures was described alternately in this study as either Total Conditions or the Clinical Effectiveness (CE) of the crisis worker. (KB)