Resource Tag: VOLUNTEER TRAINING

Introduction. The concern that talking about suicide may intensify suicidal ideation is a common fear that has been dispelled by research, yet still lingers in popular consciousness. The aim of the current initiative was to develop a brief suicide prevention training for volunteers in a peer support program for veterans, given that layperson-facing approaches are critical […]

This article outlines the work helplines do to provide emotional support to people in distress &, thereby, potentially preventing suicide. The author asserts that helplines also have a crucial role in reducing the number of people who develop mental health problems & in eliminating stigma associated with mental or emotional problems. The selection & training […]

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This presentation focussed on the experience of starting & continuing the Lifeline Suicide Intervention Program at the Suffolk County Jail in Boston. One of the aims of the presentation was to demonstrate a peer-level program can be supportive of, & cooperative with, professional staff & consultants at the institution. A profile of the 60+ detainne […]

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Published in “Back to the Future: Refocusing the Image of Suicide,” ed. by J L McIntosh

Published in “Back to the Future: Refocusing the Image of Suicide,” ed. by J L McIntosh

This document summarizes the highlights of a discussion about the challenges facing crisis centres serving a culturally diverse client population.

The authors summarize the experience of the Northern Virginia Hotline which, in order to improve volunteer satisfaction & make the phone service more easily accessible to the general population, implemented a new policy aimed specifically at remedying problems posed by repeat callers.

The authors summarize their discussion of burnout symptoms, causes, & strategies for prevention based on a brief literature search & surveys of Bay Area hotlines & San Francisco Suicide Prevention crisis line volunteers.

This chapter is concerned with the development of the attributes, skills, & knowledge that enable lay-people to recognize & support those at risk of suicide. It discusses particularly the selection & training of volunteers in suicide prevention agencies, & includes material that could also be adapted for use in the training of other groups. (19 […]

This manuscript outlines the history of the crisis intervention unit. It was set up in 1972 to provide immediate attention & rapid follow-up for emergency patients with definate or suspected psychiatric problems. Current emergency ward procedures, follow-up procedures, volunteer selection & training, operational definitions, & prioities & goals, are discussed. The unit is staffed by […]

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TEEN LINE, a confidential telephone service in Los Angeles, is described. Approximately 80 teenage volunteers & 25 mental health professionals participate in the program annually. Staff & volunteers also provide weekly community & school outreach presentations on topics such as suicide prevention. A 13-week training session prepares the teens for peer counselling. To date (1992), […]

The Baton Rouge Crisis Intervention Center, Inc. has a contract with the Louisiana State Office of Mental Health to provide after-hours services to Mental Health Center clients in 4 regions of the state. This presentation describes these services & the training that counsellors receive. Statistical information based directly on calls received by the Center during […]

Common Ground is a crisis intervention agency in metropolitan Detroit. This presentation describes the training that volunteers at this agency receive, & the qualities that the agency looks for in volunteers, i.e. they are empathic, non-judgemental & have the ability to set aside personal beliefs to provide effective intervention for the caller. A unique aspect […]

This article discusses the selection & training of lay volunteers, following the procedures widely used in Befrienders International centres.

With training & support for their efforts, students can play an important role in a school crisis plan. They can fill a gap that may occur between adolescents & adults. This chapter presents the Peer Listener Assistance Network (New Jersey high school) as an example of a support group who has taken over a major […]