Immediate impact of a brief suicide prevention training for veteran volunteers

Introduction.┬áThe concern that talking about suicide may intensify suicidal ideation is a common fear that has been dispelled by research, yet still lingers in popular consciousness. The aim of the current initiative was to develop a brief suicide prevention training for volunteers in a peer support program for veterans, given that layperson-facing approaches are critical[…]

The Loss Program – An Active Postvention Model

Use of Volunteers as Crisis Line Supervisors: Suicide Prevention Center

Published in “Back to the Future: Refocusing the Image of Suicide,” ed. by J L McIntosh

Guidelines for the Training of Lay-workers in Suicide Prevention (IN: Preventive Strategies on Suicide, ed. by R F W Diekstra, W Gulbinat et al.)

This chapter is concerned with the development of the attributes, skills, & knowledge that enable lay-people to recognize & support those at risk of suicide. It discusses particularly the selection & training of volunteers in suicide prevention agencies, & includes material that could also be adapted for use in the training of other groups. (19[…]

Altruism in Hotline Volunteers: the Distortions of Caring

This article continues a discussion of altruism & focuses on distortions of caring that can take place & that can lead to volunteer burnout, real or perceived harm to the caller, or even a life-threatening situation for the volunteer or caller. Specific problems discussed: egoism, vicarious needs, diverting the therapeutic goal of the conversation, inappropriate[…]

Prominent Crisis Center Volunteer Performance Measures

This document consists of 5 scales & guides to measure crisis center volunteer performance. The scales are: 1) Technical Effectiveness Scale; 2) A Scale for the Measurement of Empathic Understanding; 3) A Scale for the Measurement of Facilitative Genuineness; 4) A Scale for the Measurement of Facilitative Warmth; & 5) A Guide for Evaluating Volunteers[…]

Crisis Centers: Training Programs That Work

Common Ground is a crisis intervention agency in metropolitan Detroit. This presentation describes the training that volunteers at this agency receive, & the qualities that the agency looks for in volunteers, i.e. they are empathic, non-judgemental & have the ability to set aside personal beliefs to provide effective intervention for the caller. A unique aspect[…]

The Best of the Best: Screening new Volunteers

This presentation describes the process used to select volunteers for Common Ground, a crisis centre in Michigan. Screening is held prior to the 3-times yearly training session & is directed by a staff supervisor with volunteers who do the actual screening. Screening is a 4-part process: 1) applicants first interview each other; 2) they then[…]

Selection and Orientation of Crisis Home Providers

Since 1981 the Crisis Home Program in Minneapolis has provided an alternative to psychiatric hospitalization for adults,namely licensed foster homes. The program is also staffed by psychiatric nurses. This presentation was on the recruitment & selection of foster home providers. Applicants are screened by telephone & personal interviews. If applicants are accepted & receive a[…]

Altruism in Hotline Volunteers

The purpose of this article is to assist in the recruitment of not only an adequate supply of volunteers to work on hotlines, but to assist in the selection of volunteers who will be caring & compassionate in fulfilling the human service mandate of the hotline. It examines volunteer motivations, the nature of the work,[…]